Manage Employees
Last updated: October 20, 2026
This article shows admins how to manage users in the PULT dashboard: the user overview, search, inviting external users, teams, roles, labels and the actions per user.
User overview
1. Users
In the PULT dashboard, go to Settings → Employees → Users.
2. Number of users
Number of Activated Users shows how many users currently have PULT enabled. Number of Total Users also includes users who are not activated, such as archived users.
3. Search
Search for users by name, e-mail or other details.
4. Invite External Users
Invite people by e-mail. Invited users appear in the list right away, even before they accept the invitation, and receive a link to log in.
5. Team
The group the user belongs to, e.g. Marketing or Product. You change a user's group in Settings → Employees → Groups (see How do I create teams / groups?).
6. Role
Select the role in the dropdown:
Default – regular user who books via the PULT app.
Admin – full access to the dashboard and all settings.
Visitor Manager and External Visitor Manager – roles for visitor management, e.g. for reception staff. More in Frontdesk Role: Visitor-only Web App Access.
Note: Team leads are not a role here – they are assigned per group (see How do I add a Team Lead to a Group?).
7. Labels
Assign labels such as Fire Warden or Key Holder. More in How do I create Employee Tags?.
8. Actions
Use the icons at the end of each row to archive a user or to log in as the user (see How to Delete Another User's Desk Reservation (for Admins and Team Leads only)). For some users, a delete icon is shown as well.
Archived users
Below the list of active users you find the Archived Users. These users no longer have access to PULT. How to archive, unarchive or delete users is explained in How to archive / unarchive Users in the Dashboard.
Frequently asked questions
How do I make someone an admin?
Open the role dropdown next to the user (6) and select Admin.
I get "user already exists" when inviting someone. Why?
The user most likely already exists as an archived user. Open Archived Users at the bottom of the page and unarchive them instead (see How to archive / unarchive Users in the Dashboard).
Why can't I edit users that come from our directory?
If you sync users via Microsoft Active Directory / Azure or another directory, users and groups are managed by the sync. Changes in PULT may be overwritten by the next sync. See Sync Microsoft Active Directory Groups to PULT.
Which users count as activated?
Users whose group has Enable Pult switched on. Archived users and users in groups without PULT enabled don't count as activated.
Related articles
If you have any questions, feel free to contact our support team at support@pult.com.