Visit Data Retention Settings

Last updated: October 21, 2026

This article shows admins how to set how long visitor data is stored in PULT. After the retention period, guest visits and associated records (signed documents, kiosk records) are automatically deleted – this helps you comply with data privacy regulations such as GDPR.

1. Privacy

In the PULT dashboard, go to Settings → General → Privacy.

2. Visit data retention

Scroll down to Data Retention. This setting applies to guest visits, kiosk check-in/check-out records and documents signed during a visit.

3. Number of days

Enter the number of days after which visitor data is deleted (e.g. 90, 180 or 365). Leave the field empty (Indefinite) to store visits indefinitely.

4. Save

Click Save. From then on, PULT checks daily for visitor records older than the retention period and deletes them.

5. Presence data retention

New: In the same section you can also set how long presence data (Wi-Fi activity and presence sessions) is stored. Leave it empty to store presence data indefinitely.

⚠ Important: Deletion is permanent and can't be undone. Export any data you still need before setting a short retention period.

Frequently asked questions

What happens if I don't set a retention period?

Visitor data is stored indefinitely by default.

Does this apply to all offices?

Yes, the setting applies to all guest visits across your organization.

Are visitors who haven't visited yet deleted?

No. The retention period only applies to visits that have already taken place.

How often do visitors have to sign documents again?

That is set per document under Signature validity in the visitor flow (see Visitor Document & Form Settings for Repeat Visits) – independent of the retention period.

If you have any questions, feel free to contact our support team at support@pult.com.