Booking Confirmations
Last updated: October 28, 2026
Booking confirmations help ensure that desks are only blocked by people who actually come to the office. Admins control if, when and how bookings must be confirmed. This article explains all settings.
In the PULT dashboard, go to Settings → Workplace → Notifications.
1. Enable Booking Confirmation
If enabled, users must confirm their bookings for the current day before the deadline. Unconfirmed bookings are deleted automatically after the deadline, so unused desks become available for others.
2. Send notification at
The time at which users receive the booking confirmation reminder.
3. Deadlines
At each deadline, confirmed bookings stay and unconfirmed bookings are cancelled. Each deadline only cancels bookings whose time slot has already started. Click + Add deadline to set several deadlines per day (e.g. 10:00, 12:00, 14:00).
4. Half-day start times
Define when the first and second half of the day start. Deadlines before the second-half start time only cancel first-half and full-day bookings.
Example: deadlines at 10:00 and 15:15, second half starts at 15:00. At 10:00 only first-half and full-day bookings are checked; at 15:15 second-half bookings are checked as well.
5. Grace period (minutes) – recommended
Bookings created within this many minutes before a deadline are protected until the next deadline. This gives the presence automation time to confirm them automatically (it runs about every 15 minutes). It does not apply to the last deadline of the day. A grace period of 15–20 minutes works well, especially with several deadlines.
6. Save
Click Save to save the notification time, deadlines, half-day start times and grace period.
7. Enable Manual Booking Confirmation
Relevant with PULT Presence: if enabled, users are additionally prompted to confirm their bookings for the current day manually.
8. Enable Auto-Confirmation for Today's Bookings
If enabled, bookings made for today are confirmed automatically. In mixed setups (some users with Presence, some without), please review these settings carefully.
9. Booking Confirmation for Specific Offices
Select the offices that require booking confirmation. Offices that are not selected don't require confirmation.
Where users can confirm bookings
PULT web app
Microsoft Teams
Slack
Google Chat
Frequently asked questions
Why are automatic confirmations not working?
Presence must be set up correctly, the offices must be linked to the right Presence locations, and the related toggles must be enabled.
Which time zone do the times use?
The company time zone (see Adjust Time Zones in PULT).
Why are unconfirmed bookings not cancelled?
Check whether Enable auto-confirmation for today’s booking is switched on. This setting applies to all bookings on the current day – they are confirmed automatically, so nothing is cancelled. If you want unconfirmed bookings to be cancelled, switch it off and keep only Enable manual booking confirmation on.
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If you have any questions, feel free to contact our support team at support@pult.com.