Visitor Document & Form Settings for Repeat Visits
Last updated: October 20, 2026
When visitors come back regularly, they don't want to answer the same questions or sign the same documents every time. This article shows admins how to set up questions and documents for repeat visits.
1. Flow Management
In the PULT dashboard, go to Settings → Visitors → Flow Management.
2. Edit
Click Edit next to the flow you want to change.
3. Form
Open the Form tab and click the question you want to change.
4. First visit only
Switch this on to ask the question only on a visitor's first visit. In the overview, these questions are marked with First visit only.
5. Document
Open the Document tab.
6. Signature validity
Choose for each document how long a visitor's signature is valid. After that, the visitor signs the document again at the next check-in:
Every visit
Once
Every … months (enter the number of months)
Each calendar year
When you're done, click Save in the top right corner.
How repeat visitors are recognized
PULT recognizes repeat visitors by their email address or full name. If a visitor is invited or checks in with the same email/name as on a previous visit, your settings for repeat visits apply automatically.
Frequently asked questions
What if a visitor uses a different email address?
They are treated as a new visitor and have to answer all questions and sign all documents again.
Can I make visitors sign a document on every visit?
Yes – set the signature validity of that document to Every visit, e.g. for health declarations.
Where was this setting before?
Previously there was a separate settings tab in the flow. Now you set it per question (First visit only) and per document (Signature validity).
Related articles
If you have any questions, feel free to contact our support team at support@pult.com.