Guest Booking Settings

Last updated: October 21, 2026

This article shows admins the general visitor settings in PULT: who can create guest bookings, how visitors are checked out and greeted, how hosts and your reception are notified, which fields are required when inviting visitors and which colors your kiosks use. The settings apply to your whole organization.

General visitor settings

In the PULT dashboard, go to Settings → Visitors → General.

1. Enable guest booking

When enabled, admins can book desks for guests. This is the main switch for guest bookings – if it is turned off, setting 2 has no effect either.

2. Enable guest bookings for non-admins

By default, only admins can create guest bookings. When enabled, non-admin users can also book desks for guests – useful for teams that often host external visitors. Requires setting 1.

3. Restrict guest booking advance days

Enter how many days in advance guests can be booked and click Save. Leave the field empty for no limit.

4. Automatically check out visitors at midnight

Visitors who are still checked in at midnight (in your organization's time zone) are checked out automatically. This keeps your visitor logs accurate and avoids entries carrying over to the next day.

5. Address visitors formally (new)

When enabled, the kiosk greets visitors with a formal, impersonal welcome instead of a casual first-name greeting – in every supported language.

6. Default notification channel (new)

Choose how hosts are notified when their visitors check in or check out. With Slack or Teams, a host who is not connected to either gets an email instead. Hosts can override this in their personal settings.

7. Reception email addresses (new)

Add one or more email addresses for each office and click Save. These addresses get an email whenever a visitor is invited to that office or a visit there is cancelled – this applies to single, group, recurring, AI bulk and calendar-synced invitations. Leave an office empty to turn these emails off.

8. Invitation form (new)

Choose which details hosts must enter when they invite a visitor:

Require an email address – without an email address, the visitor cannot receive an invitation email.
Require a company name
Require a visitor type – only available if your organization has at least one visitor type.

9. Kiosk colors (new)

Enter the primary and secondary color (hex code) your kiosks use for buttons and accents and click Save. Reset restores the default colors. These colors only affect the kiosk, not the PULT app.

Desk bookings for Frontdesk users

Go to Settings → Workplace → General.

10. Allow Frontdesk users to book desks

Frontdesk users usually only have access to visitor management in the admin dashboard. When this setting is enabled, they can also use the booking app like regular users to book desks for themselves. The admin dashboard remains restricted to visitor management.

Frequently asked questions

Why can't my employees book desks for guests?

Check that both Enable guest booking (1) and Enable guest bookings for non-admins (2) are turned on.

Who receives the reception emails?

Only the addresses entered for the office of the visit (7). Hosts are notified separately via the channel set in (6).

Why can't I switch on "Require a visitor type"?

This option is only available if your organization has at least one visitor type (see How to add/create different Visitor types).

Do the kiosk colors change the PULT app?

No. They only apply to your kiosks.

Who do these settings apply to?

They apply to your whole organization and to all locations.

If you have any questions, feel free to contact our support team at support@pult.com.